Telecom

  Telecom Today

Telecom bridges the world together from everything like talking on the phone to telecom jobs and equipment telecom is perhaps one of the biggest industries in the world. Just look at some of the uses for telecom products and services.

• Answering Machines
• Cordless Phones
• Headsets
• Interactive Voice Response
• Pagers
• Phone Systems
• Voip Phone Systems
• Teleconferencing Equipment
• Video Conferencing Equipment
• Voice Mail

Telecom Services Categories • Business Phone Service
• 900 Numbers
• Calling Cards
• Long Distance Service
• On-hold Messaging
• Teleconferencing Services
• Toll Free Services
• Unified Messaging
• Web Conferencing Services
• Wireless

Telecom Services Categories • Business Phone Service
• 900 Numbers
• Calling Cards
• Long Distance Service
• On-hold Messaging
• Teleconferencing Services
• Toll Free Services
• Unified Messaging
• Web Conferencing Services
• Internet

And this is just the beginning for telecom there is a large market of jobs in the telecom field as well.

Many employees in the field of telecom find themselves seeking new employment.
Some blame this occurrence on outsourcing. Many companies are now outsourcing jobs to other countries in order to save money.

The United States telecom job market is being lost and it is estimated that 3.3 million jobs with move overseas during the next decade. About 400,000 of these jobs are in the telecom field.

Many people are trying to say that outsourcing is not a problem but it is a solution for many businesses. BellSouth uses overseas workers for their help desk assistance for their DSL customers. Verizon uses around 400 workers in India for projects that include clients ordering DSL.

Many believe that outsourcing our telecom jobs is just a way for globalization. This helps to boosts international trade and international profits. The public however, is not happy about the jobs going overseas. The telecom companies stand behind their saying of: “we have a duty to shareholders and, in the absence of regulations, have no choice."

Telecom companies should look ahead and focus more on growth of their companies than looking at the past failures of some telecom companies. The telecommunications Industry Association is now lobbying for different types of incentive programs to increase broadband exposure to generate new jobs in the telecom field. There are now other growths in the telecom field that is really beginning to boon and they are the WiFi and VoIP. Job growth in the United States is expected to grow inside the telecom field with new technologies and advancements in the field of telecom.

No one has really said that outsourcing is a great way for telecom companies to save money. But most of the general public are having a hard time giving out personal information to people that they can hardly understand. The telecom companies need the public and when their sales start to go down because of the outsourcing of these type of jobs they will return their job market to the United States.

Outsourcing may save money in regards to employee wages and benefits, but in the long run telecom companies will be losing their much needed clientele.

Because of the language difference overseas workers are less qualified to provide the correct level of service for telecom communications expected by United States consumers. Disclosing personal information or highly sensitive information concerning United States customers to companies overseas is not very attractive to many people today. It is hard enough for most people to give out personal information on any website today, then they are learning that companies in the United States are using overseas companies to process their personal information or are taking it over the telephone for ordering telecom products.

 

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